Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Residents Water & Sewage
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You must notify the Water Department at (937) 833-2135 to schedule a Final Read on your water account. Please schedule at least 48 hours in advance. Moving without notice will result in a delinquent account.Residents Water & Sewage
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Residents Water & Sewage
Payment Options to pay your utility bill are:
1. Mail check and payment coupon to City if Brookville at P.O. Box 10 Brookville, Ohio 45309
2. Pay in Person at the City Office Building located at 301 Sycamore Street.
3. Locked Drop Box in front of the City Building at 301 Sycamore Street.
4. Online at Invoice Cloud
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There could be a water leak somewhere in your home. The most common is a leaky toilet. Toilets that continually fill or fill until you jiggle the handle are like invisible leaks- until you get the water bill.Residents Water & Sewage
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As long as there is a water meter set in your home and we are ready to serve with water, you will receive the minimum bill per city ordinance. You can have the water meter disconnected if you would like to discontinue billing. If the meter is disconnected, you will not have any water, and refuse pick up will be discontinued until the meter is set again.Residents Water & Sewage
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Please check with us first if your sewer backs up. Sometimes a sewer backup is within the sewer main line, which is Brookville’s responsibility to repair. Please call us Monday through Friday from 8:00 a.m. until 4:30 p.m. at 937-833-2135. After hours and weekends, call 937-833-4357(HELP).Residents Water & Sewage
Sewer backups in the lateral pipe leading from the home to the sewer main line are the homeowner’s responsibility.